What we do | Application Management

Application Management

It today's business world companies are facing volatile market and economic conditions, while at the same time excited about the promise the future holds. Many businesses and customers are concerned with their ability to keep pace with continuously changing conditions.

AMAMBA Info Solutions recognizes these challenges and opportunities, and has assisted businesses with overcoming today’s challenges, while capitalizing on tomorrow’s opportunities.
In order for your IT systems to support business performance and innovation, you need IT skills and experience that you can rely on to deliver excellence. The right approach to outsourcing applications and IT management can help your organization:
- By off-loading more established systems to free up your top people to focus on innovationsss
- By working with you to develop and host new business applications in an environment you can trust
- Improve the efficiency of your people, processes and technology
- Lower operational costs through more efficient and effective service delivery
- Reduce transition costs using a quality proven approach to transition management that mitigates risk
- Gain access to highly specialized skills and resources
- Improve application development and management productivity
- Enhance your businesses market competitiveness through innovation

Our AMO services complement our experienced and proven onsite and lower-cost offshore/onshore development and integration services with post implementation and ongoing support of enterprise applications. The key to successfully outsourcing applications and IT management is our approach:
- We ensure a quick, low-risk transition by developing and executing plans for shifting services, people and assets while maintaining business continuity, focusing on innovation and forward looking initiatives.
- During the transition process, we monitor, track and report progress at the individual, team and business levels.
- A dedicated Technical Program Manager (TPM) provides a single-point of accountability; overseeing the transition process and ensuring service levels and operational expectations are met.

Our Application Management Services provide a wide array of capabilities, including:

Production support: break/fix, level 2 and 3 help desk, problem management
Application maintenance: performance monitoring, patches, user testing
Service management: client support, change management, service reporting
Small-scale enhancements: release management, user requests, application advice